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Application Management Services

Viswasoft offers Application management services for the post go live activities of PeopleSoft. We have clear service level agreements defined and guaranteed.

We offer the following services:

Tactical Operational Support:

  • Help Desk & Call Center - Support includes level 1 to level 3 issues categorized on mutually agreed severity level;
  • System Monitoring - Application monitoring and optimization on a proactive basis;
  • Production Support - Application enhancements, reports, minor projects;
  • Application Enhancement – Assuring continuous business improvement;
  • Technical Expertise - PeopleTools, interface development, backups;
  • PS Admin Support - System administration;
  • Parallel Development - Supports for the ongoing projects along with client staff; and
  • PeopleSoft Security Management - Manage user accounts, assignments, and audit requests.

Strategic and Functional Support:

  • Project and Service Level Management;
  • Resource Allocation;
  • Supports Activity trend analysis;
  • Configuration and Integration of Peoplesoft applications; and
  • Disaster Recovery Planning and Execution.

For PeopleSoft Careers with Viswasoft, please click here

For more information about our PeopleSoft services, please click here